A contact profile is a record of that contact which includes contact information, opt-in preferences, message history and additional details. Users can find individual contacts by going to the Contacts --> All Contacts and searching or browsing for their contact
or selecting their associated Contact Group and searching or browsing for their associated contact.
1. Opt-In / Out Preferences
Use the checkboxes under Text / Email / Voice to opt-out or opt-in contacts from receiving messages.
Select Edit --> View Details to view the properties in the profile. Select the Edit button to edit the profile and Cancel to return to the contacts page.
Scrolling to the bottom of the page will display the message history for that contact.
To add a contact profile:
select the + button next to the group the contact is being added to.
Add the contact information and additional details as needed. certain fields like Language will be drop-down menus.
Press “save” to save the new profile, “save and new” to save and create another new profile, and cancel to not save the current profile and return to the contacts page.
The contact profile can be edited by selecting Edit → Edit Details for the associated record.
To save changes to contact, select Update. To cancel changes, select Cancel.
To Delete a contact Profile, find the profile and select Edit→ Delete Record