Recent Articles
How To: Add Training Files and Videos
Teletask can host training files, videos, or links for ease of access. Conveniently located in the Help menu, this resource keeps all training documents within the Teletask portal. Admins can add new videos or articles that will be visible to their ...
How-To: Create an Opt-In Keyword Contact Group
The Opt-in Keyword feature for Contact Groups allows new participants to be added to the contact group when they send a text message to your organization containing a unique keyword, phrase, letters, or numbers attributed to that contact group. Upon ...
How to: Add Auto-Response For Text Messages
Auto Responses can be added to a text message to allow your participant to text back and receive additional, preset information. These responses can also send additional messages, create new chats (including adding a subject or assigning to a user), ...
How to: Set and Use Chat Categories
Template Categories allow you to organize your Chat Templates. To learn more about Chat Templates and their functionality, please visit How to: Set Chat Templates. Template Categories can be customized to meet your organizations needs, some common ...
How-To: Send a Document To Be Signed Through Chat
Documents in need of a e-signature can be sent securely to participants through the Chat function. Our Support Team can convert an existing form into a signature form for you with check boxes, select buttons (radio), and text fields along with a ...