iPECS - Using incoming CLI to route incoming calls (ICLID)
Using incoming CLI to route incoming calls (ICLID) It is possible to route calls based on incoming CLI when the lines are setup as DID lines (ISDN / SIP). Once relevant ISDN programming is established for incoming call routing, ICLID can be used to ...
iPECS Can any MFIM be upgraded to V6.0 Software?
All MFIM 50 systems can be upgraded but MFIM 100/300/600/1200 systems must be hardware revision 3 or later in order to run V6.0 software without an override command. MFIM 100/300/600/1200 Hardware revisions 0,1 and 2 have insufficient memory to ...
Setting up iPECS for iCall installation
Setting up iPECS for iCall There are some programming steps to ensure iPECS is ready for use with iCall and that iCall will receive correct information from iPECS, see below for programming steps. Programming SYSTEM 1 PGM 160 Option 13 (ACD ...
iPECS - How to setup local call fix in LCR
Local call fix setup This is particularly useful when using SIP and you don't want to have to dial the full number all the time. PGM 220 - LCR Access Mode = Loop & Direct CO. (Turn on LCR for all lines) PGM 221 Index 1: (here, we tell the system to ...
iPECS - I have multiple DDIs with same identical last three digits - how can we route these?
Routing DDIs with same endings Example: I have three DDIs, 480900, 450900 and 460900. We only have one enty in the Flex DDI Table (PGM 231) so how can we get the system to route these individually? Answer PGM 203 - MSN table Index 1 Leave CO range ...