When you view a page or a website in your browser some of these pages and images are saved to your computer in order to speed up loading of the website. The problem is if the webpage is updated then your browser could still be loading the saved content, so this is why we recommend that you either hard refresh the page (Ctrl + F5) or clear your browsers cache.
Below we have written guides on how you can do this in Google Chrome, Firefox, Microsoft Edge, and Safari. Please note these instructions may differ depending on the browser version your are using.
Click the "Customise and control Google Chrome" Icon top right of the browser window, or CTRL+H
Select “More tools” from the menu
Select "Clear browsing data"
In the pop-up thatb opens, make sure "Cookies and other site data" and "Cached images and files" are selected
Change the Time range to "All time"
Click "Clear data" to confirm
Exit and re-launch the browser.
Go to the 3 dots in the top right hand corner of the browser
From the drop down, click 'Settings'
Select 'Privacy, search, and services'
Under 'Clear Browsing Data' Click 'Choose what to clear'
Make sure 'Cookies and saved website data' and 'Cached data and files' are ticked
Click 'Clear Now'
Exit and re-launch the browser
Click the 3 lines in the top right of the browser window
Click on 'History'
Click on 'Clear Recent History'
Select 'Cache' and any others you wish to clear
Click 'Ok'
Exit browser and re-open