PPM Error : Problem encountered while performing database backup and restore

PPM Error : Problem encountered while performing database backup and restore

The PPM may fails due to two reasons

      1. Access Permission
      2. DB Corruption

Step 1: "Access Permission".
     
      Access denied to write in hard drive like (c:),

            Ask him to follow the steps below
  1. Go To OpUtils installed directory/OpUtils/firebird/ and check whether Restored_OpUtilsDB.fdb is created
  2. If Restored_OpUtilsDB.fdb is created then follow the steps below otherwise follow Step 2
  3. Rename OpUtils/firebird/OpUtilsDB.fdb to OpUtilsDB_old.fdb
  4. Rename OpUtils/firebird/Restored_OpUtilsDB.fdb to OpUtilsDB.fdb
  5. Again try applying ppm
  6. Note: No Need to follow Step 2
Step 2: DB Corruption
  1. Stop Firebird server. Copy the OpUtilsDB.fdb from Oputils/firebird/ directory to some other place for backup
  2. Take and keep a original copy of Firebird database for possible future use.
  3. Copy the firebird database OpUtilsDB.fdb from Oputils/firebird/ directory to Oputils/firebird/bin directory
  4. Rename the database OpUtilsDB.fdb to OpUtilsDB.fdb_1 which is under Oputils/firebird/directory
  5. Start OpUtils server
  6. Open command Prombt and go to Oputils/firebird/bin directory:
       gfix.exe -v -full -user SYSDBA -pass masterkey .\OpUtilsdb.fdb
       gfix.exe -mend -user SYSDBA -pass masterkey .\OpUtilsdb.fdb
       gbak -b -v -user SYSDBA -pass masterkey .\OpUtilsdb.fdb .\OpUtilsdb.fbk
    Try to run them all, even if gfix shows errors.
  7. If backup(Back up file name is OpUtilsdb.fbk it will be created by running the above steps) completed successfully, restore database:
      gbak -c -v -user SYSDBA -pass masterkey .\OpUtilsdb.fbk .\OpUtilsdb_new.fdb
  8. Now Go to Oputils/firebird/ directory rename the OpUtilsdb.fdb file to OpUtilsdb.fdb_2
  9. Move the OpUtilsdb_new.fdb from Oputils/firebird/bin directory to Oputils/firebird/ directory
  10. Delete all files under logs folder 
  11. Try to upgrade to 61000 build
  12. If issue occurs ask him to upload his DB Backup file along with current DB to analyze further.
        New to M365 Manager Plus?
        New to M365 Manager Plus?
          New to RecoveryManager Plus?
          New to RecoveryManager Plus?
            New to Exchange Reporter Plus?
            New to Exchange Reporter Plus?
              New to SharePoint Manager Plus?
              New to SharePoint Manager Plus?
                  See all integrations
                  New to ADManager Plus?

                    New to ADSelfService Plus?

                    Start your free trial

                      • Related Articles

                      • (Firebird DB) 60000 --> 61000 - Problem encountered while performing database backup and restore

                        The PPM may fails due to two reasons       1. Access Permission       2. DB Corruption Step 1: "Access Permission".       Access denied to write in hard drive like (c:),             Ask him to follow the steps below Go To OpUtils installed ...

                      • Restore Firebird database schedule backup

                        Please follow the below steps to restore the DB from back up. Start the OpUtils services Go to the directory where you have the OpUtils DB backup (Scheduled backup) EX:c:\Program Files\AdventNet\ME\OpUtils\ScheduleBackup Unzip the desired scheduled ...

                      • Repair corrupted firebird database

                        If Firebird database is corrupted, please follow these steps to fix it: Stop Firebird server. Don't use corrupted database - it leads to further corruption. Also, do not copy Firebird database when Firebird server is running - it leads to corrupted ...

                      • OpUtils Database Migration from Firebird to Postgres

                        OpUtils can be upgraded till 80000 build with Firebird database , any further upgrade needs either MSSQL or Postgres as database , here are the steps for the Firebird to Postgres DB migration: 1)Stop OpUtils Service 2)Take a complete OpUtils Folder ...

                      • Error Retrieving config file in OpUtils

                        We might get this error msg if the network connection between cisco device and OpUtils server is not configured properly or windows firewall might block the file copy to server. To ensure this, We can try manual pushing of config file from cisco ...

                        Related Products