How to configure OpManager to log a ticket to Service Deskplus to a specified default site?
Solution: Making the below changes will create tickets with a default Site name.
1)Open the file /Opmanager/conf/SDPMSPConfig.xml in a Wordpad
2)Enter the site name between <SDP-Params> to which Opmanager has to log tickets (it is case sensitive)
3)Save the file and restart OpManager.
Now all the tickets from OpManager will be logged on to that default site.
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