Employee
Guide - I Forgot my Password (with Video)
Self Initiated Password Reset:
If
an Employee, Manager, or Admin forgets their login password, they can utilize
the link in the appropriate login portal to initiate the password reset
process.
At the portal login screen, click the Forgot
your password? link on the login portal.
User enters their User ID and email address
on file and clicks Contine to have a
"password assistance" email sent.
User clicks link in
the body of the message and enters new password.
Click Confirm Changes.
Make sure to check "junk"
"spam" folder if email doesn't arrive.
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