Having trouble logging in?
Before logging in for the first time, you must click on the link in the confirmation email to activate your account. If you have already done so, it’s likely you typed your username and password incorrectly. The system is case sensitive. The ...
I don’t have/can’t find the enrollment key
The enrollment key was provided by your instructor. If you did not receive your enrollment key, please submit a support request for further assistance. Search terms: Enrollment key Don’t have enrollment key Can’t find enrollment key How do I get ...
Before you can log in for the first time, you must activate your account by clicking on the link in the confirmation email. If you did not receive that email (don’t forget to check your spam folder) or the link did not work, please submit a Support ...
What hours are the courses available?
The courses are available 24/7, so you can view them at your convenience. Support office hours are M-F 9am--5pm Eastern Time. Search Terms: Course availability Course times
Can I watch a video more than once?
You can log in and watch a video as many times as you wish. Just be sure to write down your user name and password, as you will need them each time you log in. Search Terms: Watching a video more than once Number of times to view a video