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            Knowledge Base Knowledgebase REPORTS Reports - All

            When printing report you get an unhandled exception with the following in details: "Load report failed" and/or System.Runtime.InteropServices.COMException (0x80004005)

            Please try the following:

            Click on Start Menu --> click on RUN --> type REGEDIT

            1. Browse to the following registry key:

            [HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\10.5\Report Application Server\InProcServer\LocalConnectionMgr]

            2. Check for "ReportDirectoryPath" Key.  If missing please proceed to next point

            3. Browse to the following registry key:

            [HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\10.5\Crystal Reports]

            Copy the value from the "Path" key

            4. Browse to the following registry key:

            [HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\10.5\Report Application Server\InProcServer\LocalConnectionMgr]

            Right-click in the white space (below the “ConnectionDirectlyPath” value) and choose "New" and then "String Value".

            Set the name = ReportDirectoryPath and the value = copied "Path" Key value in point 3.

            Updated: 10 May 2013 05:12 AM
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