AdvancePro Technologies
            Knowledge Base Knowledgebase REPORTS Reports - All

            Get the following error for Customer Invoices Emailing Customer Invoice - Report could not be saved as PDF file automatically. Please save it manually and then attach Exporting Customer Invoice to PDF - Error in file C:\ Docume~1\Adminis~.....Error detected by Export DLL

            Including the image as a logo is what gives the problem in report export. Also if the image is a gif image then this error may be caused but if the logo image is type .bmp or jpgs are working fine.

            Resolution:

            • Please remove the current logo from your ADMIN > Site Settings > General Settings
            • Assign a logo of lesser size and bmp or jpg type
            • Try to export and email again
            • If the issue persists, please create a ticket to contact Customer Support
            Updated: 10 May 2013 05:11 AM
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